How do I link my TagLeaf account to METRC?
Once you are logged into TagLeaf for the first time you will have an option to integrate your METRC account.
- Head over to your METRC account and generate/copy your API Key
- Login to TagLeaf select Admin Dashboard>Tenant Settings and add your API key
- When you create a sample order scan your METRC testing tag (the tag # that will be sent to the lab) and click import
- All the relevant information from METRC will be automatically imported and save you a ton of data entry!!
How do I schedule a Pick-up?
Nova Labs offers a free Pick-up service Monday through Friday. During On-boarding, you should have received an email with a Pick-up link from us - click through this link to fill out our Pickup form. After filling out this form, you will receive a ...
How to start testing with Nova Labs
If you are a totally new customer to Nova Labs, you'll first want to fill out the Onboarding Form found on our website - there you'll enter your contact info, and info about your business and license. After filling this out, you'll receive a welcome ...
How do I get my samples to you?
Nova offered free pickups to our clients. Contact us today to setup a pick-up. Once you have an account with us, we provide you a convenient ick-up link that you can use to schedule a pickup Monday-Friday. You can also drop off your samples at our ...
How are my results and Certificate of Analysis delivered?
Your results are delivered securely through our TagLeaf portal. You are given access to this system at onboarding. You can review and share your Certificate of Analysis (CoA) several ways: Electronic CoA as a webpage QR code that is printable onto ...
How do I pay for testing services?
Generally, payment is due at the time your samples are dropped off. You can pay by cash, check, credit card, or bank account. During onboarding you can place a credit card or bank account on file with us and we will automatically charge you at the ...