Can I send my samples in the mail?
In general, samples must be picked up or dropped off by a courier authorized to transport cannabis.
Exceptions exist for non-THC containing samples:
- Hemp for any test may be submitted by mail
- Fan leaves used in HLVd and sex testing can be submitted by mail
How do I sample and package my samples?
Adult-Use There are very specific requirements for sampling laid out by the OCP Representative sampling Quick Reference Guide During your onboarding with Nova, we will review these procedures and offer you an on-site training with one of our ...
How much sample should I send for each test?
In general, each individual test will require about 1g of flower, 0.5 g of concentrate, or a single serving of an edible (or 1g, depending on the size/form of the edible product) For Adult-Use sample sizing, please refer to this info from the OCP: ...
How do I get my samples to you?
Nova offered free pickups to our clients. Contact us today to setup a pick-up. Once you have an account with us, we provide you a convenient ick-up link that you can use to schedule a pickup Monday-Friday. You can also drop off your samples at our ...
I failed for a test, now what?
After failing your first attempt at any of the microbial tests, you have several options under the OCP rules. Their guidance document can be found here. Microbial Tests In general, these are your options for microbial tests: If plant material failed ...
How do I pay for testing services?
Generally, payment is due at the time your samples are dropped off. You can pay by cash, check, credit card, or bank account. During onboarding you can place a credit card or bank account on file with us and we will automatically charge you at the ...