How do I pay for testing services?
Generally, payment is due at the time your samples are dropped off. You can pay by cash, check, credit card, or bank account. During onboarding you can place a credit card or bank account on file with us and we will automatically charge you at the ...
How are my results and Certificate of Analysis delivered?
Your results are delivered securely through our TagLeaf portal. You are given access to this system at onboarding. You can review and share your Certificate of Analysis (CoA) several ways: Electronic CoA as a webpage QR code that is printable onto ...
How do I sample and package my samples?
Adult-Use There are very specific requirements for sampling laid out by the OCP Representative sampling Quick Reference Guide During your onboarding with Nova, we will review these procedures and offer you an on-site training with one of our ...
How to start testing with Nova Labs
If you are a totally new customer to Nova Labs, you'll first want to fill out the Onboarding Form found on our website - there you'll enter your contact info, and info about your business and license. After filling this out, you'll receive a welcome ...
How do I link my TagLeaf account to METRC?
Once you are logged into TagLeaf for the first time you will have an option to integrate your METRC account. Head over to your METRC account and generate/copy your API Key Login to TagLeaf select Admin Dashboard>Tenant Settings and add your API key ...