How do I pay for testing services?
Generally, payment is due at the time your samples are dropped off. You can pay by cash, check, credit card, or bank account. During onboarding you can place a credit card or bank account on file with us and we will automatically charge you at the ...
How are my results and Certificate of Analysis delivered?
Your results are delivered securely through our TagLeaf portal. You are given access to this system at onboarding. You can review and share your Certificate of Analysis (CoA) several ways: Electronic CoA as a webpage QR code that is printable onto ...
How do I link my TagLeaf account to METRC?
Once you are logged into TagLeaf for the first time you will have an option to integrate your METRC account. Head over to your METRC account and generate/copy your API Key Login to TagLeaf select Admin Dashboard>Tenant Settings and add your API key ...
How do I get my samples to you?
Nova offered free pickups to our clients. Contact us today to setup a pick-up. Once you have an account with us, we provide you a convenient ick-up link that you can use to schedule a pickup Monday-Friday. You can also drop off your samples at our ...
I failed for a test, now what?
After failing your first attempt at any of the microbial tests, you have several options under the OCP rules. Their guidance document can be found here. Microbial Tests In general, these are your options for microbial tests: If plant material failed ...